Cancellation policy

A consumer is any natural person who concludes a legal transaction for purposes that cannot be attributed primarily to his commercial or self-employed professional activity. The obligation to inform according to § 312c BGB as well as the right of revocation and return according to § 312d BGB are only valid if the contracts are concluded by a consumer.

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving any reasons. The period of revocation shall be fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods or has taken possession of them.

In order to exercise your right of revocation, you must inform us (company Dr. Alexander Darga - docda - profressioneller Displayschutz, Kapellenweg 2,87719 Mindelheim +4982612299843, e-mail address: info@docda.de) by means of a clear declaration (e. g. a letter, fax or e-mail sent by post) of your decision to revoke this contract. In order to comply with the cancellation deadline, it is sufficient for you to send the notice of cancellation prior to the expiry of the cancellation deadline.

According to § 312d BGB, the consumer has a right of revocation and return for a distance selling contract. This right of revocation does not apply according to § 312d IV BGB (German Civil Code) for the delivery of goods, which are produced according to customer specifications, such as individual engraved screen protector foils.

Consequences of the revocation

If you revoke this contract, we will refund to you immediately all payments received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), and at the latest within fourteen days from the day on which we receive notice of your revocation of this contract.

We will use the same means of payment for this repayment as you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must inform us immediately and in any case at the latest within fourteen days of the day on which you inform us of the revocation of this contract to

Neoxum GmbH
Keltenstr. 19
82296 Schöngeising
GERMANY

to return or hand over. The deadline is met if you send the goods before the end of the 14-day period. You shall bear the direct costs of returning the goods. They shall only be liable for any loss in value of the goods if this loss in value is due to a handling of the goods which is not necessary for the examination of their condition, properties and functioning.